Here’s a clear and customer-friendly Cancellation Policy for PanunClothings.com, an online store for sarees and suits. This policy is designed to set expectations and minimize disputes, while staying professional and transparent.

Cancellation Policy

Effective Date: 18.05.2025

At PanunClothings.com, we strive to provide our customers with the best shopping experience. If you need to cancel an order, please review the following terms and conditions of our Cancellation Policy.

1. Order Cancellation Before Shipment

  • Time Frame: Orders can be cancelled within 12 hours of placing the order or before the item has been shipped, whichever is earlier.

  • How to Cancel: To request a cancellation, please contact our customer support at panunclothings@gmail.com or call us at +91-9136858547 & +91-9760117657 with your order ID.

  • Refunds: If the order is cancelled within the allowed time frame, a full refund will be issued to the original payment method within 7–14 business days (credit/debit card, UPI, net banking etc.)

2. Order Cancellation After Shipment

  • Once the order has been shipped, cancellation is not possible.

  • In such cases, you may initiate a return request after delivery, if the item is eligible under our Return Policy.

3. Custom or Made-to-Order Items

  • Orders for customized, altered, or made-to-order products cannot be cancelled once confirmed.

  • Please review product details carefully before placing an order for such items.

4. Order Refusal at Delivery

  • If you refuse to accept the order at the time of delivery without prior cancellation, you may be charged for the shipping and handling costs incurred.

5. Right to Cancel by PanunClothings.com

We reserve the right to cancel any order due to:

  • Product unavailability

  • Pricing errors or incorrect product information

  • Payment issues or fraudulent activity

In such cases, you will be notified and issued a full refund.

6. Contact Us

If you have any questions or need help with cancelling your order, reach out to us:

Panun Clothings
Email: [panunclothings@gmail.com]
Phone: [+91-9760117657 & +91- 9136858547]
Address: 84, Ghosi Gali, Dehradun, 248001, Uttarakhand India.